At v12, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our raffle platform. Please read this policy carefully to understand our practices regarding your personal data.
We collect personal information that you voluntarily provide to us when you register on our platform, participate in raffles, or contact our support team. This may include your name, email address, phone number, billing information, and shipping address.
We use the information we collect to provide, maintain, and improve our services, process transactions, communicate with you about raffles and prizes, and comply with legal obligations. We may also use your information to personalize your experience and offer promotions that may interest you.
We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
We may share your information with third-party service providers who perform services on our behalf, such as payment processing and prize delivery. We may also disclose your information if required by law or to protect our rights, property, or safety.
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. To exercise these rights, please contact us using the information provided at the end of this policy.
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy, please contact us at support@v12.com.